1. Membership Cancellation
You may cancel your paid membership by contacting our support team. Cancellation stops future billing but does not automatically trigger a refund of the current term.
2. Refund Eligibility
- Refund requests must be made within 7 days of payment.
- Refunds apply only to first-time memberships and not to renewals.
- Members who have contacted more than 5 profiles or used premium features extensively are not eligible.
3. Non-Refundable Items
- One-time profile boosts and highlight services.
- Verification fees once verification is completed.
- Promotional or discounted plans (unless explicitly stated).
4. Refund Process
Approved refunds are processed within 7–10 business days to the original payment method. You will receive a confirmation email once the refund is initiated.
5. Disputes
If you disagree with a refund decision, please email suppport@gokalyanam.com with your order ID and details. We aim to resolve all disputes within 5 business days.
6. Contact
For refund-related questions, visit the Contact Us page or write to support@gokalyanam.com.
Have questions about this refund policy? Reach us at support@gokalyanam.com and we'll get back to you within 48 hours.